Calls & Messaging
Phone, WhatsApp, SMS and web chat in one continuous history.
Tenfo deploys AI teammates that handle calls and enquiries 24/7, qualify leads instantly, and integrate with your existing systems—so you can respond faster and convert more opportunities.
An after-hours WhatsApp lead tells Tenfo they want to rebuild strength around work and two young children. Tenfo recommends Coach Maya, finds an evening trial, books it, sends the invitation, and briefs the trainer.
target response time for eligible enquiries once automated replies are enabled
more likely to reach a lead when you reply within 5 minutes instead of 30
gym members leave every year, industry-wide — catching failed payments early keeps more of them
Sources: HFA 2025 Fitness Industry Benchmarking Report (66.4% annual retention across 17,000+ facilities) · MIT / InsideSales.com Lead Response Management Study.
Answers inbound calls and messages 24/7, qualifies enquiries, books appointments, and routes exceptions to your staff.
AI Front Desk Teammate: Incoming enquiry. Goal captured · right session found.
Each AI teammate works from your studio knowledge and customer context, then takes action through the systems your team already uses.
Phone, WhatsApp, SMS and web chat in one continuous history.
Uses your classes, policies, approved pricing, and relevant lead or member history.
Checks live availability, books appointments, and shares secure payment links.
Escalates exceptions with full context and keeps every action reviewable.
Fits your existing stack
Tenfo works through the systems your team already uses for conversations, schedules, customer records, and payments.
Start with one role, test it against your real workflows, and expand what it can do only when your team is ready.
Choose the role, studio knowledge, permissions, and handoff rules.
Connect the systems you already use and shape Tenfo around your workflows, approvals, and handoffs. Then test routine and edge cases together.
Start in approval mode, then allow specific actions to run automatically as the track record builds.
Launch a personalised live demo, or book 15 minutes with our team to discuss your workflows and goals.